Terms and Conditions for Tech Rescue Pro

Welcome to Tech Rescue Pro. These Terms and Conditions (“Terms”) govern your use of our website, http://techrescuepro.com (the “Site”), and the services we offer. By accessing our Site or purchasing our services, you agree to be bound by these Terms.

1. Our Services

Tech Rescue Pro provides a range of IT support and technical services (“Services”), including but not limited to virus and malware removal, computer repair and tune-ups, network solutions, and data recovery. All Services are described on their respective pages on our Site. We reserve the right to modify or discontinue any Service at any time.

2. Use of the Website

You agree to use this Site for lawful purposes only. The content on this site, including text, graphics, logos, and images, is the property of Tech Rescue Pro and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

3. Service Orders and Payment

  • Ordering: By placing an order through our website (using WooCommerce), you are making an offer to purchase a Service, which is subject to our acceptance.
  • Payment: All payments must be made in full at the time of order through our available payment gateways (e.g., Stripe, PayPal). We do not store your credit card details.
  • Pricing: Prices for our Services are subject to change without notice. The price charged will be the one in effect at the time of your order.

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4. Service Delivery & Client Responsibilities

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  • Scheduling: Upon purchase, we will contact you to schedule the delivery of the Service, which may be conducted remotely or on-site, as described in the Service details.
  • Client Cooperation: You agree to cooperate with us in all matters relating to the Services. This includes providing timely access to necessary systems, information, and personnel.
  • Data Backup: You are solely responsible for backing up all of your data, software, and information before we perform any Services. Tech Rescue Pro is not liable for any loss, corruption, or alteration of data.

5. Cancellations and Refunds

  • Cancellation by You: You may cancel a scheduled Service up to 24 hours before the appointment time for a full refund. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee.
  • Our Guarantee: We strive to provide effective solutions. If you are not satisfied with a Service you have received, please contact us within 7 days of service completion. We will work with you to resolve the issue. Refunds are issued on a case-by-case basis at our sole discretion.

6. Limitation of Liability

To the maximum extent permitted by law, Tech Rescue Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, or goodwill, resulting from (i) your access to or use of, or inability to access or use, the Site or Services; (ii) any conduct or content of any third party; or (iii) unauthorized access, use, or alteration of your transmissions or content.

Our total liability to you for any and all claims arising out of your use of our Services is limited to the amount you paid us for those Services.

7. Disclaimer of Warranties

The Site and the Services are provided on an “AS IS” and “AS AVAILABLE” basis. Tech Rescue Pro makes no warranties, expressed or implied, and hereby disclaims all other warranties, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

8. Indemnification

You agree to defend, indemnify, and hold harmless Tech Rescue Pro and its employees from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to your use of the Site and our Services or your violation of these Terms.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page. Your continued use of the Site after any such change constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us via our website’s contact form.